{"id":13,"date":"2025-09-08T09:37:14","date_gmt":"2025-09-08T09:37:14","guid":{"rendered":"https:\/\/paramparabyapj.com\/?page_id=13"},"modified":"2025-09-08T09:39:47","modified_gmt":"2025-09-08T09:39:47","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/paramparabyapj.com\/index.php\/refund_returns-2\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div class=\"elementor-element elementor-element-796ac54a e-flex e-con-boxed e-con e-parent\" data-id=\"796ac54a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c05dc90 elementor-widget elementor-widget-text-editor\" data-id=\"5c05dc90\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\"><div class=\"relative\">\n<div class=\"prose text-pretty dark:prose-invert inline leading-relaxed break-words min-w-0 [word-break:break-word] prose-strong:font-medium\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Here is a clear return policy for Parampara by APJ, tailored to your requirement that returns are only accepted for defective or damaged products and require an unboxing video:<\/p>\n<hr class=\"bg-offsetPlus h-px border-0\" \/>\n<h4 class=\"mb-2 mt-4 text-base font-[475] first:mt-0 dark:font-[450]\">Eligibility for Return<\/h4>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Returns are only accepted if the product arrives defective or damaged. No returns are allowed for any other reason, including sizing, color, or change of mind.<\/p>\n<h4 class=\"mb-2 mt-4 text-base font-[475] first:mt-0 dark:font-[450]\">Required Documentation<\/h4>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">To initiate a return for a defective or damaged product:<\/p>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">The customer must provide a clear, unedited package opening video, showing the product as it is received.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">The video must show the package label and the actual defect or damage to the product.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">The return request must be made within 48 hours of delivery.<\/p>\n<\/li>\n<\/ul>\n<h4 class=\"mb-2 mt-4 text-base font-[475] first:mt-0 dark:font-[450]\">Return Process<\/h4>\n<ol class=\"marker:text-quiet list-decimal\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Email us at <a class=\"break-word hover:text-super hover:decoration-super underline decoration-from-font underline-offset-1 transition-all duration-300\" href=\"mailto:support@paramparabyapj.com\" target=\"_blank\" rel=\"nofollow noopener\">support@paramparabyapj.com<\/a> with your order details and unboxing video attached.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Our team will review the video for verification.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Once approved, we will initiate the return and provide instructions for shipping the product back.<\/p>\n<\/li>\n<\/ol>\n<h4 class=\"mb-2 mt-4 text-base font-[475] first:mt-0 dark:font-[450]\">No Package Opening Video = No Return<\/h4>\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">If an unboxing\/package opening video is not provided, or the video does not show clear evidence of defect\/damage, the return will not be accepted under any circumstances.<\/p>\n<h4 class=\"mb-2 mt-4 text-base font-[475] first:mt-0 dark:font-[450]\">Additional Terms<\/h4>\n<ul class=\"marker:text-quiet list-disc\">\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Returned products must be unused, in their original packaging, with all tags attached.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Refunds, exchanges, or credits are processed only after inspection and approval.<\/p>\n<\/li>\n<li class=\"py-0 my-0 prose-p:pt-0 prose-p:mb-2 prose-p:my-0 [&amp;&gt;p]:pt-0 [&amp;&gt;p]:mb-2 [&amp;&gt;p]:my-0\">\n<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Shipping costs for eligible returns will be covered by Parampara by APJ in cases of defect or damage only.<\/p>\n<\/li>\n<\/ul>\n<hr class=\"bg-offsetPlus h-px border-0\" \/><\/div>\n<\/div>\n<p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Here is a clear return policy for Parampara by APJ, tailored to your requirement that returns are only accepted for defective or damaged products and require an unboxing video: Eligibility for Return Returns are only accepted if the product arrives defective or damaged. No returns are allowed for any other reason, including sizing, color, or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/paramparabyapj.com\/index.php\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/paramparabyapj.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/paramparabyapj.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/paramparabyapj.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/paramparabyapj.com\/index.php\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":7,"href":"https:\/\/paramparabyapj.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":1309,"href":"https:\/\/paramparabyapj.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions\/1309"}],"wp:attachment":[{"href":"https:\/\/paramparabyapj.com\/index.php\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}